Quarterly Updates Reviews and Patch Testing
With a dedicated focus on knowledge dissemination and strategic implementation, we have devised a comprehensive approach to guide our clients through the process
of making the most of quarterly patches for Oracle Cloud Applications, this includes impact analysis, test coverage, prioritisation and cost-benefit for new features.
Firstly, we emphasise the importance of staying informed about the latest innovations. With a thorough understanding of our client's businesses, processes, pain points
and roadmap, we repackage the readiness documents in an easily digestible format and can present a summary of essential features that our client might benefit from, this
empowers our clients to quickly consume and understand the changes coming and how these changes can impact their landscape of applications and processes. Through these documents,
our clients can delve into detailed explanations of new features, gain insights into their capabilities, understand the associated business benefits, and explore setup considerations and usage tips.
Recognising that being well-informed is crucial, we provide continuous guidance and support to clients on how they can effectively navigate the Oracle readiness documents from "What's New"
through to the "Maintenance Packs & Known Issues" documents available from Oracle Support. By leveraging these resources, clients can understand fixes and improvements delivered through maintenance packs,
stay informed about any critical issues that may still need attention, and understand new functionality that has been delivered and how it can help drive best practices and process improvements.
Once we have narrowed down the features our client wants to use or further explore, we can help configure them in the non-production instance and demonstrate the new functionality to provide first-hand
experience of the feature for the client team to be able to make informed decisions on the new feature.